F.A.Q.
The time required for each case depends on the complexity of the investigation and the information being sought. While some cases can be resolved within hours or days, others may take weeks. We strive to provide regular updates and ensure timely results without compromising the quality of our work.
Our rates are as follows:
- Skiptrace (Locate Individuals): $125.00
- License Plate Verification of Ownership: $75.00
- Comprehensive Report: $200.00
- Criminal Background Investigation: $125.00
(Includes verification of identity and charges) - Hourly Rate for General Investigations: $95 per hour
(Veterans with proof of service are eligible for a small discount on hourly rates)
Other rates may apply depending on the nature of the investigation, such as daily rates, flat rates for miscellaneous investigations, and other specialized services. If you have specific requirements, we recommend contacting us to discuss your needs and receive a custom quote.
If your requested service is outside the scope of what we can provide, we will inform you immediately. Where possible, we may recommend other trusted professionals or resources that can assist with your needs.
No, your case is strictly confidential. MS Recoveries & Investigations takes privacy and discretion very seriously. We do not discuss details of your case with anyone who is not authorized or directly involved in the investigation.
Refunds are assessed on a case-by-case basis. If a refund is deemed appropriate, we will work with you to address the situation fairly. However, refunds are generally not offered due to contractual agreements and the necessity of compensating investigators who have planned their time and resources for your case in advance.
Simply contact us to discuss your case. After understanding your needs, we will outline a plan of action and provide an estimate of the cost and timeline. Upon agreement, we will begin the investigation promptly.
Yes! MS Recoveries & Investigations has a nationwide network of trusted contacts, enabling us to assist with cases across the United States.
We provide regular updates via your preferred method of communication, whether that’s email, phone, or in-person meetings. Additionally, we offer access to our secure client database for your records. You can access this database 24/7 by visiting our website, clicking or tapping on the “Client” section, and selecting “Sign in to your database.”
You can contact us at any time to provide additional details or make changes to your case. We will incorporate the new information into our investigation plan as quickly as possible.
MS Recoveries & Investigations has been in business since 2003, delivering proven results with a client-centered approach. Our team is experienced, professional, and committed to providing accurate and reliable outcomes.
For surveillance cases, we enhance transparency by offering integrity videos, which are approximately 10-second videos recorded on the hour to confirm our investigators’ presence. These videos show the location and time, providing proof of consistency and documenting any changes in the surveillance. Additionally, detailed records are maintained for all data gathered, including the sources and methods used, ensuring accuracy and accountability throughout the investigation process.
