F.A.Q.

The time required for each case depends on the complexity of the investigation and the information being sought. While some cases can be resolved within hours or days, others may take weeks. We strive to provide regular updates and ensure timely results without compromising the quality of our work.

Our Rates – 2025

MS Recoveries & Investigations – “We Stay Awake So You Don’t Have To”
Get a personalized estimate here: HERE

Investigative Services

  • Skip Trace / Locate – Find and verify an individual’s address – $125

  • Hourly Surveillance – Discreet observation and reporting – $95/hr

  • Veteran Discount – 10% off hourly rate with proof of service (applied at billing)

  • License Plate Verification – Confirms current registered owner – $75

  • Comprehensive Report – Full background investigation – $200

  • Criminal Background Report – Identity and criminal history verification – $125

Specialized Services

  • GPS Vehicle Tagging – Placement and retrieval of GPS tracker – $95 per tag

  • Bug Sweep – Vehicles

    • Car: $175

    • SUV: $200

    • Truck/Van: $250

Process Service

  • $75 in Ada County (includes up to 5 attempts and video evidence)

  • +$25 per additional county out from Ada

  • If 2+ counties away or over 50 miles from Ada, +$50 instead of $25

  • Mileage beyond 20 miles round-trip billed at $0.50/mile

Additional Terms

  • Retainer required before work begins (varies by case type)

  • Reports include professional documentation with photos/video when applicable

  • Payment Methods: Cash, Check, Credit/Debit, ACH

  • Rates subject to change based on case complexity, urgency, or specialized equipment

If your requested service is outside the scope of what we can provide, we will inform you immediately. Where possible, we may recommend other trusted professionals or resources that can assist with your needs.

No, your case is strictly confidential. MS Recoveries & Investigations takes privacy and discretion very seriously. We do not discuss details of your case with anyone who is not authorized or directly involved in the investigation.

Refunds are assessed on a case-by-case basis. If a refund is deemed appropriate, we will work with you to address the situation fairly. However, refunds are generally not offered due to contractual agreements and the necessity of compensating investigators who have planned their time and resources for your case in advance.

Simply contact us to discuss your case. After understanding your needs, we will outline a plan of action and provide an estimate of the cost and timeline. Upon agreement, we will begin the investigation promptly.

Yes! MS Recoveries & Investigations has a nationwide network of trusted contacts, enabling us to assist with cases across the United States.

We provide regular updates via your preferred method of communication, whether that’s email, phone, or in-person meetings. Additionally, we offer access to our secure client database for your records. You can access this database 24/7 by visiting our website, clicking or tapping on the “Client” section, and selecting “Sign in to your database.”

You can contact us at any time to provide additional details or make changes to your case. We will incorporate the new information into our investigation plan as quickly as possible.

MS Recoveries & Investigations has been in business since 2003, delivering proven results with a client-centered approach. Our team is experienced, professional, and committed to providing accurate and reliable outcomes.

For surveillance cases, we enhance transparency by offering integrity videos, which are approximately 10-second videos recorded on the hour to confirm our investigators’ presence. These videos show the location and time, providing proof of consistency and documenting any changes in the surveillance. Additionally, detailed records are maintained for all data gathered, including the sources and methods used, ensuring accuracy and accountability throughout the investigation process.