Legal and Privacy Information

Effective Date: January 1, 2024, MS Recoveries & Investigations is committed to protecting your privacy and ensuring that all legal obligations are met in the services we provide. This Legal and Privacy Information page outlines the policies regarding the collection, use, and disclosure of personal information and other terms related to the use of this website and our services.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, address, phone number, email address, and any other information you provide to us through our contact forms or direct communication.
  • Payment Information: If required, payment details are collected through secure methods to process service fees.
  • Case-Related Information: Details and documentation provided by you to initiate and conduct investigations.
  • Website Data: Non-personally identifiable information such as browser type, IP address, and site usage data collected via cookies.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To provide and manage our investigative services.
  • To communicate updates and results regarding your case.
  • To process payments securely.
  • To improve website functionality and user experience.
  • To comply with legal obligations and regulations.

3. Information Sharing and Disclosure

We do not share your personal information with third parties except:

  • With Your Consent: When authorized by you in writing.
  • For Legal Purposes: If required to comply with a legal obligation, court order, or applicable law.
  • With Trusted Partners: When working with vetted third-party professionals or contractors for specific case-related needs, under strict confidentiality agreements.

4. Data Security

We implement and maintain reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure databases, encrypted communications, and restricted access to sensitive data.

5. Retention of Information

We retain case-related information and records only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

6. Your Rights

As a user of our services, you have the following rights:

  • To access the information we hold about you.
  • To request corrections to your personal data.
  • To request the deletion of your personal information, subject to legal and contractual obligations.
  • To opt-out of receiving marketing communications.

For inquiries about your rights or to make a request, contact us at admin@msrecoveries.com.

1. Acceptance of Terms

By using this website or engaging with our services, you agree to be bound by these terms and conditions. If you do not agree, please refrain from using our website or services.

2. Scope of Services

MS Recoveries & Investigations provides private investigation services, including but not limited to skip tracing, surveillance, background checks, and other investigative tasks. Services are subject to availability and the legal limitations of the jurisdiction in which the investigation is conducted.

3. Client Confidentiality

All investigations are conducted with the utmost confidentiality. Information shared with us will not be disclosed without client consent, except as required by law.

4. Limitations of Liability

While MS Recoveries & Investigations strives to provide accurate and reliable results, we do not guarantee the outcome of any investigation. The company is not liable for:

  • Unsuccessful case resolutions.
  • Any damages resulting from reliance on our findings.
  • Legal repercussions arising from misuse of provided information.

5. Refund Policy

Refunds are assessed on a case-by-case basis and are not guaranteed. Refunds are typically not offered due to the advance planning and time commitment of our investigators, as stated in client contracts.

6. Use of Website

  • Intellectual Property: All content on this website, including text, images, logos, and graphics, is the property of MS Recoveries & Investigations and is protected by copyright law.
  • Prohibited Use: You may not use this website for unlawful purposes or in any way that could damage its functionality or reputation.

7. Changes to This Policy

We may update this Legal and Privacy Information page from time to time. Changes will be posted on this page with the updated effective date. Continued use of our website or services constitutes acceptance of the updated terms.

Contact Information

For questions or concerns about this Legal and Privacy Information page, please contact:

MS Recoveries & Investigations
Address: 2316 N Cole Rd, Suite E, Boise, ID 83704
Phone: (208) 918-1254
Email: admin@msrecoveries.com